Privacy Policy

Privacy Policy

Last updated: [3/12/25]

This Privacy Policy explains how Newlina Jewellery collects, uses, stores, and protects the personal data you provide when using our website or purchasing our products.

We take your privacy seriously. Any personal information you provide will only be used in accordance with this Privacy Policy. We may update this page occasionally, and you should review it from time to time to ensure you are happy with any changes.

If you prefer to place an order without using the website, you may contact us via social media or email and we will be happy to arrange this.

1. Information We Collect

When you register an account or place an order with Newlina Jewellery, we may collect the following information:

1. Full name
2. Delivery address
3. Billing address
4. Email address
5. Telephone number

We collect and use this information for the following purposes:

1. Delivering your purchases
2. Acknowledging and confirming acceptance of your order
3. Updating you on the progress of your order
4. Notifying you of delays or issues with your order
5. Verifying your identity if you submit a data access request (see Section 5.2)
6. Internal record-keeping, reporting, and auditing
7. Sending promotional emails only if you have opted in to receive our newsletter

This website is hosted by Sumup, which may use traffic log cookies and analytics tools to understand how the site is used. When you place an order, your order and contact information are securely stored on Sumup’s servers.

2. How We Share Your Information

We will only share your information when necessary for operational or legal reasons, including:

1. Delivery providers such as Royal Mail
2. Website hosting and security providers (e.g., Sumup)
3. Fraud prevention and credit risk reduction organisations
4. When required to comply with a legal obligation

We only share the minimum information necessary and will never sell your data to third parties.

Royal Mail deliveries are sent directly over the Post Office counter; your data is not transmitted electronically to them.

3. Newsletter Subscription

Our newsletter provides updates on new products, promotions, and other news.

1. You are not automatically subscribed when placing an order or creating an account.
2. You must actively opt in to receive marketing emails.
3. You can unsubscribe at any time by:
4. Clicking the “unsubscribe” link in any email
5. Adjusting your settings in your account
6. Contacting us directly

We will never share your email address with third parties for marketing purposes.

4. E-Commerce Tracking & Cookies

4.1 Cookies

Cookies are small text files stored on your device when you visit certain websites.

We use cookies to:

1. Tailor your browsing experience
2. Enable shopping basket functionality
3. Track the progress of your order
4. Support your “My Account” features
5. Help us understand which products and pages are most popular
6. Improve our website’s usability

We also use Google Analytics, which collects information such as IP address, device type, and browsing behaviour. Google may use this information to personalise advertising within its own network. For full details, see Google’s Privacy Policy.

We do not share your personal information with any other third parties unless required for operational or legal reasons.

4.2 Social Media & Embedded Content

Our website may include social media icons (e.g., Facebook, Instagram) or embedded content (e.g., YouTube videos). These third-party sites may set their own cookies.

We do not control these cookies and recommend checking the relevant third-party Privacy Policies.

4.3 Do Not Track Settings

Many browsers allow you to request that websites do not track your activity.

Please note that disabling cookies may affect the functionality of our website and could prevent some features from working correctly.

5. Data Protection

We are committed to keeping your data secure. We use appropriate physical, electronic, and managerial safeguards to protect your information from unauthorised access or disclosure.

5.1 Data Controller

The data controller responsible for your personal data is:

Michelle Taylor

Newlina Jewellery

18 Crown Crescent

St Newlyn East

Newquay

Cornwall

TR8 5NQ

United Kingdom

5.2 Your Data Rights (GDPR)

Under the UK GDPR, you have the right to:

1. Request a copy of the personal data we hold about you
2. Ask us to correct any inaccurate or incomplete information
3. Request deletion of your data (“right to be forgotten”)
4. Ask us to restrict or object to processing
5. Request data portability

You can submit a request verbally or in writing.

We may request additional information to verify your identity before fulfilling your request.

We will respond within 30 days.

If you wish to exercise any of these rights, please contact us via email or by writing to the address above.

6. Contact Us

We aim to make our policies clear and easy to understand. If you have any questions about this Privacy Policy or how we use your data, please contact us.

We’re always happy to help.