Postage & Returns Policies

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We really hope that you will be happy with your purchases. However, in some instances you may need to return your items.

items can be exchanged or a refund issued (excluding postage) within 14 days provided the goods are returned in an unworn condition in the original packaging . This excludes personalised, custom made items and earrings (for hygiene reasons). Please return in original packaging along with your proof of purchase  (copy of online order with order reference number). 

Please contact us (using the link below) before returning an item and always obtain proof of posting as a refund cannot be issued until the returned item has been received. In the unlikely event that the goods are faulty postage costs will be refunded.

Please Note: Return postage is the customers responsibility, unless you are returning a faulty item.

if customs charges are applied, you the customer will be responsible for paying these charges & will be deducted from you refund.